Shipping

Cost of shipping is a flat rate of $3.00

In most cases, I ship orders the same day. However, life may get in the way with appointments and kids, so I may not be able to get to the office by closing. If that is the case, your order will ship the next business day. Business day refers to Monday through Friday, excluding Holidays.  

Orders placed on the weekend will be sent out on Monday (unless it’s a holiday).

Orders are processed once credit card authorization and verification have been obtained.

Once credit card authorization and verification have been obtained, you will receive a message containing your tracking number and estimated date of arrival.

Returns and Refunds

I have a 15-day return policy, which means you have 15 days from the date you received your order to mail it back for a full refund.

Please be courteous and send back your item in new/unworn condition. Simply package your order back up using the same care that was used when it was packaged for you and send to:

A Simple Statement, LLC 2209 Albion Road Midlothian Va 23113

Items that are sent back with missing pendants, beads, components or damaged/scratched will not be issued a refund.

Damaged/Wrong items

Please inspect your order upon receipt and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

Privacy

I do not collect any of your information for future use unless you specifically asked to be notified of sales and new item alerts. Yes, the information you entered when you placed your order (email, shipping address) will remain in my database, but it will not be sold or used in any manner other than to ship your items. Your payment information was captured by a 3rd party source Stripe, via Squarespace, which I do not have access and therefore have no way of accessing such information.

Please read Squarespace privacy policy regarding how it stores your credit card information, etc.

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